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0400 994 361 [03] 8786 7316

RefundPolicy

Cancellation and Refund Terms and Conditions:

  1. Refund booking fee and or prepaid amount 100%, if cancelled 31 days or more prior to the booked date.
  2. Refund booking fee and or prepaid package amount 90%, if cancelled 7 to 30 days prior to the booked date.
  3. Refund booking fee and or prepaid amount 85%, if cancelled 7 or less days prior to the booked date.
  4. Rescheduling permitted subject to date availability.
  5. Refund only applies to funds received by Portraits R Us.
  6. Portraits R Us reserves the right to cancel the booking if the booking and payment terms are not completed
  7. If Portraits R Us had to cancel the appointment for reasons beyond their control (ie. death, injury, sickness, etc.), their liability shall be limited to a full refund of all money paid.
  8. Gift vouchers value cannot be redeemed for cash.